The course aims to increase participants’ knowledge of the basic
tools of internal auditing. It enables them plan for, execute and
report on audits in a manner that supports management’s role in the
control of key processes.
Programme Objectives
Set out the context of internal audit within the business system in general terms
State the benefits and purposes of assessments
Describe the structure of the internal audit process
Describe the role of the internal auditor
Practice key elements of the internal audit procedure
Describe the nature of deficiencies and the corrective action process
Understand assessment reporting and follow-up activities
Session 1
Introduction – course structure and format
Definitions
History of quality assurance standards
ISO 9000 series – an overview
System auditing
Session 2
The quality system audit – theory and audit
Types of audits
Practice of auditing
The objective
The pre-requisites
Collecting the evidence
Corrective and preventative action and follow-up
Observation and communication exercises
Case study – team audits
Carrying out an internal audit
Opening meeting
The audit
Closing meeting
Session 3
Supervised audits – practical exercise
Audit review
Session 4
Individual audits – preparation
Individual audits – practical exercise
Audit review
Course Presenter
Dr. John Fitzgerald BSc PhD
John has worked with the Western Management Centre for the last five
years. He specialises in the area of Quality Management, Internal
Auditing, Total Quality Management, Materials Management and General
Management.
He has fifteen years experience in manufacturing industry and ten
years as a trainer/consultant to service and manufacturing companies
throughout Ireland and the UK.
He holds a PhD in Organic Chemistry, is a listed Quality and
Manufacturing Consultant with the UK Department of Trade and Industry
and is a member of the British Quality Foundation.