Leadership

The course aims to assist the organisation in developing and maintaining effective teamwork and emphasises the need for a total team performance in today's challenging environment.

It examines the key role and responsibilities of the team leader in team building and managing performance.

Programme Objectives

• To increase awareness of the importance of effective teamwork within the organisation
• To provide the team leaders with a clear definition of their roles and responsibilities in the area of team development
• To improve communication/delegation skills
• To examine the key motivational skills for consistent team performance
• Introduce techniques for more effective time management and personal organisation
• To provide a forum for self-critique and role analysis and identify areas for improvement

Module 1 - Introduction and Business Overview

• The challenges facing the company in the next 1 – 3 years

Module 2 - World Class Company Requirements

• The importance of effective leadership and teamwork

Module 3 - Role of the Team Leader

• Characteristics of an effective leader
• Knowledge/skills/attitude
• Main areas of responsibility

Module 4 - The Effective Team

• Factors that influence teamwork
• Stages of team development
• The leader’s role
• Handling conflict
• Handling performance issues

Module 5 - Team Problem Solving

• Group role-play
• Critique

Module 6 - Motivation and Performance

• The leader’s role

Module 7 - Effective Time Managament

• Establishling priorities
• Personal organisation

Module 8 - Applying the Learning

• Identifying actions for implementation
• Individual presentations