Privacy and Cookie Policies

WHO WE ARE

We are ICE Group. We consist of a number of related companies – ICE Group Business Services, KT Business Skills, ICE Workforce, WMC Galway, and Cokealla.

WHAT WE DO

We offer varied and flexible recruitment and HR services to clients.

We also provide and manage business and vocational training services for the clients [corporate, public and individual]

We provide business services both insourced and outsourced in payroll, project management, sales management, financial management and ICT management.

CONSENT

By providing us with your information you are indicating your consent for ICE Group to collect and process your personal details in the following manner:

THE INFORMATION WE COLLECT AND HOW WE USE IT

We process data in order to perform our business services, and to take steps at your request prior to providing a service and to comply with our legal and regulatory obligations and for the purposes of our legitimate interests.

TYPES OF PEOPLE WHOSE DATA WE PROCESS

  • RECRUITMENT CANDIDATES
  • LEARNERS /STUDENTS /TRAINEES
  • CLIENTS / EMPLOYERS / HOST COMPANIES
  • SUPPLIERS
  • STAFF
  • OTHER PEOPLE WHOSE DATA IS PROVIDED TO US BY ONE OF THE OTHER CATEGORIES E.G. REFEREES AND EMERGENCY CONTACTS*
  • AGENCY WORKERS

SUPPLIER DATA

We use and store the personal data of individuals within your organisation [or you as an individual] in order to facilitate the receipt services and goods from you as one of our Suppliers. This includes financial information so that we can pay you and keep the necessary financial records.

OTHER PEOPLE WHOSE DATA IS PROVIDED TO US BY ONE OF THE OTHER CATEGORIES E.G. REFEREES AND EMERGENCY CONTACTS

If your information has been provided as a Referee by a prospective or actual Recruitment Candidate, Agency Worker, Learner /Student /Trainee, member of Staff, we will use your personal data in order to contact you and obtain a reference. This is part of our quality system and so we deem it to be necessary for our legitimate interests. If your information has been provided as a Emergency Contact by a prospective or actual Recruitment Candidate, Agency Worker, Learner /Student /Trainee, member of Staff, we will use your personal data in order to contact you in the case of an accident or emergency. This is part of our quality system and so we deem it to be necessary for our legitimate interests.

LEARNERS /STUDENTS /TRAINEES DATA

We invite you to provide information to allow us to take steps at your request [or your organisations] prior to providing a training service and to provide the training and associated activities e.g. examination and certification.

This information will normally include your name, address, phone numbers, date of birth, email address and work history, training and education details and any other information you have chosen to include. It may also include your PPS Number, Course/Programme, Attendance Record, Certification Results, Training Registration Identifier, Training Location, Financial details relating to Allowances or Benefits, as identified by the appropriate Funding, Certification or Awarding organisation or your employer, and CCTV footage if you attend our premises. We will also keep financial details related to your payments history. We keep a photo of all Learners /Students /Trainees.

CLIENTS / EMPLOYERS / HOST COMPANIES

To ensure we meet your expectations of our quality service delivery we store your personal data and/or the personal data of individual contacts at your organisation as well as keeping records of our conversations, meetings, communications, transactions and agreements. From time to time, we may also ask you to participate in other activities, which we believe will benefit your organisation or your people. We deem these uses of your data to be necessary for our legitimate interests as an organisation providing our services to you.

STAFF

During the hiring process we the Recruitment Candidate Data section outlines the data processes. During your employment, we continue to keep the information previously provided and update it as you work with us. We also require you to provide more personal details as required in your position. We will also keep information on your attendance and performance.

OTHER DATA SOURCES

You may have provided information to other public data sources that we may also process. An example would be where you have posted professional or educational information online, public registers, other service providers etc.

SHARING YOUR INFORMATION

We will only share your information with as appropriate

Our clients, where it is an agreed part of our service Prospective employers – to assist them in their hiring processes. Individuals and organisations who hold information related to your reference or application to work with us, this includes past employers, educational establishments and examining/awarding bodies, employment agencies. Tax, audit or other regulatory authorities that we have a legal obligation to share information with. Third party outsourced IT and data management providers where we have appropriate processing agreements or protections in place Outsourced service providers, where they are contracted to provide services to us and have agreed to meet our stringent data protection contractual requirements. Clients overseas [outside the EU] only where you specifically have expressed an interest in working in another country. If we merge with or are acquired by another business, we may share personal information with the new owners of the business and their advisers. You will be sent notice of such an event should it occur. We may disclose or share your data in order to comply with any legal obligation or in order to enforce or apply our Terms of Business.

SUBJECT DATA ACCESS REQUEST

It is important that we have up to date information about you, your career and educational accomplishments. You have the right to

  • Confirm the information we hold
  • Modify the information,
  • update it or
  • delete it [ to request delete you must email gdpr@icegroup.ie ]
  • to comply, we will ask you verify your identity, or ask for more information about your request. In some circumstances where we are legally permitted to do so we may decline your request and we will explain why.

Please note that we will not provide the following types of information in response to a data access request: Information about other people; Opinions given in confidence; Repeat requests or privileged information. Other types of information may also be exempt under data protection laws (e.g. data relating to the commission of offences or estimates of damages).

OPT OUT

If you no longer wish to be registered with us, you can let us know at any time.

Send an email to gdpr@icegroup.ie and we will remove your details.

JOB ALERTS AND RELEVANT NEWS

We endeavour to keep in touch with you via email and social media. We will send you ‘career and job information. This will be in the format of ‘job alerts’, ‘career events’ and ‘career and training information’.

If you decide that you do not want to receive these please email nomorenews@icegroup.ie or click unsubscribe link on information we sent.

COOKIE POLICY

This policy outlines the use of cookies on this website. This policy may be updated from time to time to reflect any changes to the functionality of this website or changes in technology or data protection legislation.

WHAT IS A COOKIE?

A cookie is a small piece of data or text file sent by a website to the browser on your computer or mobile device when you are visiting a website. It consists of anonymous information, including a unique user identifier. When you navigate between pages on a website or revisit a website, the cookie is sent back from your browser to the website, to enable the website to remember your browser and whether you have entered personalised details or preferences on that website before.

HOW DO WE USE COOKIES ON THIS WEBSITE?

We use cookies for the inherent functionality of this website and its Content Management System. We also use cookies to collect information about how visitors use this website.

GOOGLE

Google Analytics:

We use cookies associated with Google Analytics. Google provides code to collect information about how visitors use our site. This information is collected anonymously and does not identify an individual. Information collected by Google Analytics includes data about where visitors have come from, what pages they viewed and how long they spend on the site. We use this information to help us improve the way www.skillnetireland.ie works to provide a better user experience. Google Analytics prohibits the tracking or collection of personal information or association of personal information with web analytics information.

Google Adwords & Remarketing:

Google Adwords is an advertising analytics service provided by Google. Adwords uses temporary cookies that are stored on a user’s computer for a limited period. Only pages that a user has visited containing the Google conversion code are tracked. Google do not collect or store personal information.

AdWords Remarketing is a remarketing and behavioural targeting service provided by Google. This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to www.skillnetireland.ie. Users may opt-out of Adwords Remarketing use of cookies by visiting the Adwords Remarketing opt-out page.

FACEBOOK

Facebook Retargeting:

We use Facebook Retargeting cookies so we can advertise relevant information about WMC Galway to our social media users. Facebook Retargeting is a remarketing service provided by Facebook Inc which uses the Facebook Pixel. The Facebook pixel is a small, invisible piece of code owned and operated by Facebook that tells Facebook to save visitors’ cookies to the WMC Galway website. More information on Facebook’s cookie policy can be found here.

Users may opt-out of Facebook Retargeting use of cookies by visiting https://www.facebook.com/ads/preferences.

Facebook Custom Audiences:

Facebook’s custom audiences feature enables WMC Galway to create an audience list for sending ads through Facebook. WMC Galway uses customer data such as email addresses and phone numbers to match (at an email address or telephone level) to Facebook users. If a Facebook user clicks on an ad which has been sent to them because they are part of a custom audience list, a Facebook cookie installed on the Facebook website allows their user behaviour to be tracked. This enables WMC Galway to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to WMC Galway.

Users may opt out of Facebook Custom Audiences by visiting https://www.facebook.com/settings?tab=ads.

3RD PARTY COOKIES

Some cookies may be set on our website that are not related to WMC Galway, for instance if you visit a page with content embedded from YouTube or Facebook. These services may set their own cookies. WMC Galway do not control the use of these cookies. If you have any doubts, check the third party websites for their cookie policies.

HOW TO CONTROL COOKIES

Most web browsers give you some control over cookies through the browser settings. However, turning cookies off may interfere with your browsing experience.

For instructions on how to manage and disable cookies, see the privacy and help documentation of your specific browser’s website. If you use more devices and/or browsers you will need to disable cookies on each device and on each browser separately.

For more information about how to manage cookies, including opting-out of different types of cookies please visit: www.aboutcookies.org

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